Notice of Member Survey

Please take a moment to complete the 2024 SLVREC Member Satisfaction Survey. We value your input! Your feedback helps us improve our services to you and plan for the future. Only complete the survey ONE TIME and ONLY if you get your electric service from SLVREC.
Please complete the survey at the following link by Oct. 22, 2024: REC 2024 ACSI Survey Link

What is the American Customer Satisfaction Index (ACSI®)?

ACSI® is the only national cross-industry measure of customer satisfaction in the United States. Each year, the ACSI® uses data from interviews with roughly 500,000 customers as inputs to an econometric model for analyzing customer satisfaction with more than 400 companies in 47 industries and 10 economic sectors.

ACSI® data have proven to be strongly related to several essential indicators of micro- and macroeconomic performance.

ACSI® and its logo are registered trademarks of the American Customer Satisfaction Index LLC. For more information about the ACSI, visit www.theacsi.org.