FEB. 22, 2024

ATTENTION TIME-OF-DAY MEMBERS!!

OOPS! Due to a miscommunication with Tri-State, our power supplier, we are adjusting our time-of-day hours back to the old times.

Effective Friday, Feb. 23, 2024, on-peak hours will be from 5 P.M. to 10 P.M. Monday through Sunday (all seven days of the week). All other hours of the day are off-peak. The meters will be reprogrammed using the advanced metering system starting on Friday. If you have a newer heater, it will automatically update the times your heater will charge

If your unit has an electronic display window, you should see a “P” during on-peak times and “C” during off-peak times. Double check this after Feb. 25th. Please call customer service if these indicators are not displayed during the proper times.

If you have an older heater, models 2001-2006 or model EXT, you will have to manually adjust your time clock. SLVREC will NOT be able to reprogram the manual time clocks for members. For instructions, please refer to www.Steffes.com.

There will be no change in the rates and no financial burden to our members. In the coming months, the times may return to the previously published 2024 times that were put into place. Watch for communication on when this change may happen.

We apologize for this inconvenience and appreciate your patience. If you have further questions, please contact customer service at 719-852-3538 for assistance.