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Meet Your Co-op: Say hi to our amazing customer care team

Our customer service representatives are the backbone of our cooperative. They are the key connection to our members and customers, and we’re proud to have an amazing team representing SLV REC and Ciello.

Davine Atencio
A new face in the customer service department is Davine, who came to the REC in December. Davine spent numerous years working at Rio Grande County Social Services in Del Norte and was nervous, but excited to make a change. She has two grown children; her son lives in Utah and her daughter in Denver. Davine’s youngest son is in eighth grade in Del Norte, and she spends much of her free time following his sports activities and just being a mom. While she’s still learning the ropes at the REC, Davine is excited to be here where she’s learning something new every day.

Mary Davis
Mary will hit her five-year mark with the REC in March, previously working two years at Davis Engineering and 16 years at State Farm Insurance. Mary and her husband own a farm, so much of her free time is spent doing farm work. She loves animals, especially horses and enjoys reading when she has time. She also enjoys spending time with her 92-year-old mom, who lives on the farm with them, and her 10-month-old grandson who makes her smile all the time. Her two grown sons live here in the Valley as well. Mary’s favorite part about working in customer service at the REC is talking with people; she loves the customer service interaction. She also loves her coworkers; “they are a great team to work with.”

Nate Pacheco
Nate celebrated his one-year anniversary at the REC in January. He previously worked as operations coordinator in the counseling department at Adams State University. Nate loves outdoor activities, staying fit and following his four sons in sports. The boys— 12, eight, four and three— keep him and his wife busy. Nate appreciates that the REC is always evolving and adapting. He enjoys learning new things and keeping up with the changes.

James Romero
Coming to the REC from Rio Grande Savings & Loan, James will celebrate his five-year anniversary in March. His free time is spent working out, spending time with Jasmine and their two-year-old daughter and fishing. James also loves hot rods and old cars, owning three of his own classics. James appreciates the fast-paced environment in REC’s customer service department; he enjoys keeping busy consistently.

Vanessa Tapia
Vanessa came to the REC in April after working for Conejos County Social Services for three and one-half years. She enjoys doing crafts, camping and fishing, as well as spending time with her son, who is in fourth grade. Vanessa appreciates her coworkers and supervisor at the REC; her work is always busy and exciting. “There’s never a dull moment.”


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